Privacy Policy

I. Introduction

MediaGuide4U Private Limited (the “Company”), an entity duly incorporated under the Companies Act 2013, owns and operates the interactive website “www.mediaguide4u.com”, its mobile-friendly website and mobile applications (the “Channel”). The Company provides digital media, influencer marketing, and campaign execution services in the territory of India through its Channel.

For the purpose of this Privacy Policy (the “Policy”), the use of terms like “we”, “us” and “our” refer to the Company and the terms “you” and “your” refer to the User. We value and respect the privacy of our Users and are committed to ensuring the safety and protection of their Data.

The procedure for handling and securing User information shall be governed by this Policy, the Information Technology Act 2000, the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, and all applicable legislation relating to privacy or data protection.

II. Definitions

• ‘Cookies’ refers to information tracked automatically and stored by the web browser or hard drive of your device to remember user preferences and interaction data.
• ‘Data’ refers to Personal Data and Non-Personal Data collectively.
• ‘Non-Personal Data’ includes technical details about your device, IP address, operating system, browser type, referral pages, device ID, and statistical browsing telemetry.
• ‘Personal Data’ means information that identifies a specific User, directly or indirectly, including name, contact details, location data, or banking/identification credentials.
• ‘Processing’ covers collection, recording, structuring, storage, consultation, adaptation, transmission, or deletion of Personal Data.
• ‘Services’ refers to all digital campaign execution, creator networking, ORM, and marketing services provided by the Company.
• ‘User’ refers to individuals, brands, or creators registered on the Channel.
• ‘Visitor’ refers to an individual accessing the Channel without registration.

III. What Data We Collect and How We Collect It

1.1. Personal Data

When you register on the Channel or initiate a campaign engagement, we may collect:

• Full name, email address, phone number, physical mailing address, brand or agency affiliation, and professional background.
• For creators and influencers: social media handles (Instagram, YouTube, X, etc.), bank account details, PAN number, and tax identification for campaign remuneration.
• Billing details, payment information, GST numbers, and transactional records.
• Communications, campaign briefs, feedback, and customer support queries submitted to us.

1.2. Non-Personal Data & Analytics

We analyze aggregated and anonymized behavioral data to enhance channel stability, monitor platform security, understand user preferences, and improve campaign execution efficiency. This statistical information does not directly identify individual visitors.

1.3. Cookies and Tracking

We utilize first-party and third-party session and persistent cookies to remember authentication states, track website performance, and maintain secure session handling. You may disable cookies through your browser settings, though certain interactive features may become unavailable.

IV. How We Use Your Data

Collected Data is processed strictly for legitimate business and execution purposes:

• Scoping, planning, and executing digital campaigns and creator partnerships.
• Processing invoices, remuneration payments, and transaction records.
• Delivering same-day client support and campaign status reports.
• Preventing fraud, unauthorized access, and enforcing contractual agreements.
• Complying with statutory tax, financial, and legal audit requirements in India.

V. Disclosure and Sharing of Data

We do not sell, rent, or trade your Personal Data to third parties for independent commercial purposes. Disclosures are limited to:

• Verified Service Providers: Specialized infrastructure partners (cloud hosting, payment gateways, analytics) operating under strict data security agreements.
• Campaign Partners: Sharing creator profile coordinates with authorized brands solely to facilitate contracted promotional campaigns.
• Legal & Regulatory Mandates: Where required by applicable Indian law, court summons, or regulatory authorities.
• Business Restructuring: In the event of a merger, acquisition, or asset transfer, subject to the protections outlined in this Policy.

VI. Data Retention, Security & User Rights

We retain Personal Data for the duration necessary to satisfy operational, tax, and statutory legal requirements. We employ industry-standard administrative, technical, and cryptographic safeguards (including SSL encryption and role-based access controls) to protect your information.

Users hold the right to review, update, correct, or request the deletion of their personal information by contacting our Grievance Desk at ask@mediaguide4u.com.

VII. Grievance Redressal & Contact Officer

In accordance with the Information Technology Act 2000 and rules made thereunder, you may address any grievances, privacy questions, or security notices to our Grievance Officer: